At Webficial Technologies, we prioritize your satisfaction and strive to provide top-notch software products. We are pleased to offer a comprehensive 60-day money-back guarantee on ALL our software offerings. Should you find yourself dissatisfied with your purchased product for any reason during the valid refund window, we are committed to facilitating a full refund through your original payment method. Our dedicated team ensures that your refund request will be promptly processed within 7 business days.

How to Request a Refund

To initiate the refund process, kindly submit a refund request containing pertinent details such as your Order ID, Transaction ID, or the email address used for the payment via our streamlined Support system or directly through email at support@webficial.com.

Refund Eligibility

While we are committed to facilitating a seamless refund experience, there are certain scenarios where refund requests may not be approved. These include:

• Refund requests submitted beyond the stipulated 60-day period from the date of purchase.
• Instances where an extension fails to deliver on its promised functionality, but the issue was not reported within the defined refund period.
• Multiple refund requests for the same product.
• Refund requests arising due to conflicts with other extensions or customizations.
• Notably, please be aware that services such as Installation, Support, and Customization fall under the category of non-refundable offerings.

Non-Refundable Items

We wish to draw your attention to items that fall under the non-refundable category. These include:

• Installation services, wherein our experts ensure seamless integration but unfortunately cannot be subject to refund.
• Support packages are linked to free extensions, which are designed to provide you with assistance but are ineligible for a refund.
• Customization services, tailored to your unique requirements, and thus exempt from the refund policy.

We value your trust and strive to ensure a transparent and equitable refund process while maintaining the integrity of our offerings and services.

Thank you for choosing Webficial Technologies. If you have any questions or concerns, please do not hesitate to contact our support team at support@webficial.com. Your satisfaction remains our priority.