Terms of use

Last updated: 26 October 2026

These Terms of Use, Services and Digital Products (“Terms”) apply when you access https://webficial.com, contact us, purchase or use our services, or buy or download a digital product from us.

1. Who we are

The website and services are operated by Webficial Technologies, trading as Webficial Technologies (“Webficial”, “we”, “us” or “our”).

Business address: 217, Pushti Sparsh Arcade, Near Rathi Apartment, Sabarmati, Ahmedabad, Gujarat 380005, India
GSTIN: 24AADFW7710L1ZZ
Website: https://webficial.com

2. Acceptance and eligibility

By using the website, placing an order or signing a project proposal, you agree to these Terms. If you act for a company or another organisation, you confirm that you have authority to accept these Terms on its behalf.

You must be legally able to enter into a contract where you live. If you do not agree to these Terms, do not use the website, order a service or purchase a digital product.

3. Separate project agreements

A service proposal, statement of work, master services agreement, purchase order accepted by us, or other written project agreement (“Project Agreement”) may set project-specific terms, including deliverables, fees, milestones, acceptance criteria, support and timelines.

If a Project Agreement conflicts with these Terms, the Project Agreement controls for that project. Any product-specific licence or terms shown during purchase apply to that product alongside these Terms.

4. Our services

Webficial may provide software development, e-commerce development, design, consulting, integrations, implementation, maintenance and related technology services. The exact service, scope and deliverables will be described in the applicable Project Agreement.

A requested change to scope, features, schedule or deliverables may affect the fee and delivery date. We will confirm any material change in writing before proceeding with the changed work.

5. Your responsibilities on a project

You agree to:

• Provide accurate requirements, content, access, materials and decisions needed for the project.

• Ensure that you have the rights and permissions needed for materials you provide.

• Review and respond to requests for approval within a reasonable time.

• Maintain appropriate backups and security for your systems and accounts.

• Obtain any third-party licences, subscriptions, approvals or permissions that your project requires, unless the Project Agreement says we will obtain them.

Delays caused by missing information, late approvals, third-party providers or circumstances outside our reasonable control may affect project dates.

6. Fees, invoices and taxes

Fees, currency, payment schedule and payment method will be stated in the applicable proposal, Project Agreement, product listing or checkout page.

Unless stated otherwise, fees do not include applicable taxes. We will charge GST or other taxes where required and issue an invoice as applicable. You are responsible for bank, currency-conversion and payment-provider charges imposed on your transaction.

For project work, we may pause work after written notice if an undisputed invoice remains unpaid past its due date. Any late fees or interest will apply only if stated in the Project Agreement and permitted by law.

7. Project deliverables and intellectual property

Unless a Project Agreement says otherwise:

• After you have paid all amounts due for the relevant work, Webficial assigns to you the rights it owns in the custom deliverables expressly created for you under that Project Agreement.

• Webficial retains ownership of its pre-existing materials, reusable code, tools, methods, templates, know-how and components developed independently of your project.

• If a Webficial-owned component is included in a deliverable, we grant you a non-exclusive licence to use that component as part of the deliverable for your business.

• Third-party software, open-source components, fonts, stock assets and platforms remain subject to their own terms and licences.

• You retain ownership of materials you provide and grant Webficial permission to use them only as needed to perform the agreed services.

Source-code handover, deployment, documentation and any additional licence rights will be as described in the Project Agreement.

8. Digital products and licence

The product listing or checkout page will identify the digital product, price, permitted use, file format and any product-specific licence conditions.

Unless the listing states otherwise, after full payment we grant you a personal or business, non-exclusive, non-transferable licence to use the purchased product for the number of users, websites or projects stated in that listing. You may not resell, redistribute, publish, sublicense or share the product files as a standalone product, or use them to create a competing product.

You may not remove ownership notices, bypass access controls, or use a product unlawfully. Nothing in these Terms restricts rights that cannot legally be restricted, including rights relating to applicable open-source licences.

9. Orders, payment and downloads

An order is accepted when we or our payment provider confirm it. Please check the product description, licence, price, currency and contact details before completing checkout.

After payment is confirmed, we will provide access to the download using the method stated at checkout. You are responsible for providing a correct email address and maintaining the device, software and internet access needed to download and use the file.

If a download link fails or a file appears damaged, contact Customer Support. We will make reasonable efforts to restore access or provide a usable file. Do not share a private download link or expose it publicly.

10. Cancellations and refunds

For project services, cancellation, completed work, expenses and any refund of prepaid amounts will be handled under the applicable Project Agreement and applicable law. If no cancellation terms are stated in that agreement, contact us in writing; you remain responsible for work already completed and approved non-cancellable costs.

For downloadable products, any product-specific refund policy shown before purchase forms part of the sale. Because digital access may be provided immediately, a change of mind after access or download may not qualify for a refund where the law permits that result. This does not limit any rights or remedies you may have if a product is defective, corrupted, materially different from its description, inaccessible after we have had a reasonable opportunity to help, incorrectly supplied, or charged more than once, or where a refund is required by law.

To request help or a refund, contact Customer Support with your order details. We will assess the request under the product policy and applicable law. Nothing in these Terms removes any consumer right that cannot legally be excluded.

11. Acceptable use

You must not use the website, services or products to:

• Violate the law, another person’s rights or a third-party licence.

• Send malicious code, attempt unauthorised access, or disrupt a system or service.

• Submit content that is unlawful, deceptive, harmful or infringing.

• Misuse, copy or distribute a digital product beyond its licence.

We may restrict access or suspend a service if reasonably necessary to address security risks, unlawful use, non-payment or a material breach of these Terms. Where practicable, we will give notice and an opportunity to resolve the issue.

12. Third-party services and platforms

Projects and products may rely on third-party platforms, hosting providers, payment providers, APIs, plug-ins or software. Those services are controlled by their respective providers and may have separate terms, charges, availability and security practices.

We are not responsible for third-party changes, outages or decisions outside our reasonable control. If a third-party service is part of a project, the Project Agreement will describe any related dependencies or responsibilities.

13. Confidentiality

Each party may receive non-public information from the other while discussing or performing a project. The receiving party will use that information only for the relevant purpose, protect it with reasonable care and not disclose it except to people who need it for that purpose or where disclosure is required by law.

Confidentiality obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source.

14. Privacy and personal information

Our separate Privacy Policy explains how we collect and use personal information through the website, forms, orders and support communications. By using the website or placing an order, you acknowledge that you have had the opportunity to read that policy.

For a client project involving personal data, the parties will document their respective data-protection responsibilities in the Project Agreement or a separate data-processing agreement where appropriate. Please do not send passwords or sensitive personal information through a general enquiry form.

15. Availability and warranties

We aim to provide services with reasonable skill and care and to make the website and downloads available. We do not promise uninterrupted or error-free website access, or that a third-party platform will remain available or unchanged.

Project acceptance, defect correction, maintenance, support response times and service levels are governed by the applicable Project Agreement. Ongoing support or maintenance is not included unless it is expressly agreed.

Except for promises expressly made in a Project Agreement or product listing, the website and digital products are provided on an “as available” basis to the extent permitted by law. No exclusion in these Terms applies to a warranty or consumer protection that cannot legally be excluded.

16. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.

For business clients, and to the maximum extent permitted by law, neither party will be liable for indirect or consequential loss, loss of profit, revenue, goodwill, anticipated savings or data, except where such loss results from a liability that cannot legally be excluded.

For business clients, Webficial’s total liability arising from a particular Project Agreement will not exceed the fees paid or payable to Webficial under that Project Agreement during the twelve months before the event giving rise to the claim, unless the Project Agreement states a different limit. This limit does not reduce rights that a consumer has under applicable law.

17. Indemnity

If you use Webficial services or products for business purposes, you agree to reimburse Webficial for third-party claims and reasonable costs arising from materials you supplied that infringe another person’s rights, your unlawful use of a product, or your material breach of these Terms. This does not apply to the extent a claim was caused by Webficial’s own breach, negligence or unlawful conduct.

18. Suspension and termination

A Project Agreement may be ended as described in that agreement. Either party may end a project agreement for a material breach if the other party does not correct the breach within a reasonable period after written notice, where correction is possible.

On termination, you must pay fees for work completed and approved costs incurred up to the termination date. Any prepaid amount for work not performed will be handled under the Project Agreement and applicable law. Provisions intended to continue after termination, including payment obligations, confidentiality, intellectual property, liability and dispute terms, will continue to apply.

19. Complaints and disputes

Contact our Grievance Officer using the details in Section 1. We will acknowledge consumer complaints within 48 hours and endeavour to resolve them within one month, subject to applicable law and any shorter mandatory deadline.

For other disputes, the parties will first try to resolve the matter through good-faith discussions. These Terms are governed by the laws of India. Courts with jurisdiction in Ahmedabad, Gujarat may hear disputes, subject to applicable law and any consumer’s mandatory rights to approach a competent forum.

20. Changes to these Terms

We may update these Terms by posting a revised version on the website and changing the “Last updated” date. Changes apply from the date posted and do not retroactively change a signed Project Agreement or a completed purchase, unless required by law or agreed by the parties.

21. General

If a provision of these Terms is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive it. You may not transfer a Project Agreement or product licence unless we agree in writing or the transfer is permitted by law.

These Terms, together with the applicable Project Agreement, product listing and Privacy Policy, describe the relevant terms between you and Webficial. They do not create an employment, agency, partnership or joint-venture relationship.

22. Contact us

For customer support, order questions or complaints, contact:

Webficial Technologies
217, Pushti Sparsh Arcade, Near Rathi Apartment, Sabarmati, Ahmedabad, Gujarat 380005, India
GSTIN: 24AADFW7710L1ZZ
Email: info@webficial.com
Telephone/mobile: +91 96621 99752